Build a focused AI assistant based on your approved business knowledge.
Ksenai creates practical AI assistants for client communication, internal support, expert knowledge, and structured service guidance. The goal is not to build a generic chatbot, but a useful assistant that reflects how your business actually works.
Turn your knowledge into a practical AI assistant.
Many companies have useful knowledge spread across websites, documents, FAQs, presentations, spreadsheets, and internal explanations. A custom AI assistant helps make this knowledge easier to access, explain, and use.
Client-facing assistant
Helps prospects understand your services, ask practical questions, and navigate the first step before speaking with your team.
Knowledge assistant
Uses approved business information to answer questions consistently, explain concepts, and reduce repeated manual explanations.
Workflow assistant
Supports recurring tasks such as enquiry qualification, document preparation, internal checks, and structured decision support.
AI assistants can support clients, teams, and expert workflows.
Service guidance
Explain services, packages, eligibility, process steps, pricing logic, or next actions in a clear and consistent way.
Better first conversation
The assistant helps users understand what matters before they contact your team.
Lead qualification
Ask a few structured questions about the customer's needs and priorities.
Clearer client context
A concise enquiry summary the customer can share with your team.
Internal knowledge access
Help team members find approved explanations, policies, templates, examples, and decision rules without searching through scattered files.
Reusable company knowledge
Repeated explanations become easier to find, use, and keep consistent.
Expert content support
Turn specialist knowledge into reusable answers, FAQ drafts, client explanations, and structured content ideas.
Answer-ready expertise
Expert knowledge becomes easier to explain through both humans and AI systems.
From scattered knowledge to useful conversations.
A focused AI assistant works when company knowledge is structured, approved, and turned into clear conversation logic.
Source knowledge
Website, documents, FAQs, presentations, and expert explanations.
Knowledge base
Information is cleaned, structured, and made answer-ready.
Assistant logic
The assistant learns what to explain, ask, avoid, and hand over.
Guided answers
Users receive consistent and context-aware guidance.
Human handoff
Helps users prepare for an expert or sales discussion.
AI-powered Super Yacht Concierge for MintYachting.
For MintYachting, Ksenai developed a Super Yacht Concierge that helps clients explore charter options, understand budgets and itineraries, and prepare for a more focused conversation with a broker.
What the assistant helps with
- Answering yacht charter questions instantly
- Explaining budgets, APA, seasonality, and realistic pricing
- Comparing yacht options and charter scenarios
- Suggesting Mediterranean and Caribbean itinerary ideas
- Helping clients prepare better questions before speaking with a broker
Live assistant
The MintYachting Super Yacht Concierge is available as a working ChatGPT-based assistant. It helps users explore charter ideas quickly before a personal advisory conversation.
Roy Posthuma on the assistant
Yacht Broker
“It doesn’t replace the broker. It elevates the conversation.”
“This is not about automation. It’s about raising the standard of yacht advisory.”
Darina Posthuma on the assistant
Superyachts Charter and Sales Broker · MYBA
“When a client already understands APA, positioning fees, seasonality, and realistic pricing - advisory becomes strategic instead of introductory.
That’s where real value is created.”
A working assistant and a clear knowledge foundation.
Working AI assistant
A working ChatGPT-based assistant for the agreed question or development scope, with clear instructions and answer boundaries.
Knowledge base structure
The approved source information and instructions used by your assistant, limited to the agreed scope.
Handover guidance
Practical instructions for testing, updating, improving, and safely using the assistant after delivery.
Start with a working assistant. Expand when you're ready.
Begin with one real customer question and see how an AI assistant can help your business. Add more knowledge and capabilities when you see the value.
AI Assistant Starter
A working AI assistant focused on one specific customer question.
- One agreed customer question
- Answers based on your approved business information
- A working ChatGPT-based assistant
- Testing with different ways of asking the question
- Simple handover and guidance
Custom AI Assistant Development
Expand your assistant to support more of your business.
- Additional customer questions and scenarios
- Broader business knowledge
- More advanced conversation logic
- Testing and refinement
- Handover and usage guidance
Scope and price agreed after reviewing your needs.
Further Integrations & Improvements
- Website and CRM integrations
- External APIs and data sources
- New capabilities and workflows
- Analytics and ongoing improvements
Start with one useful customer question.
Tell us what your clients ask and what your assistant should help them understand.